What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to use, whether that is JazzCash, Easypaisa, or Raast. We also log technical data like your device type, browser, and session
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timestamps to keep your account secure and to resolve any access issues quickly. Payment transaction records — including the reference numbers from your JazzCash or Easypaisa transfers — are retained for verification and to process any withdrawal request you raise. We do not sell your data
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to third parties, and we do not share it with outside marketing services. Data collected through Raast transactions is handled the same way as other wallet records: stored securely and accessible only to authorised internal teams. Where we rely on third-party processors to handle payment clearing,
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those partners are contractually required to protect your data under terms consistent with this policy. Retention periods vary by data type — account identity records are held for as long as your account remains active, while transaction logs are kept for the period required to satisfy
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verification and dispute processes. You can request a summary of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.